Contact Us


SOS Children's Villages Canada
Unit 240 - 44 By Ward Market Square, Ottawa, Ontario, Canada K1N 7A2


Monday to Friday 8:00 am to 4:00 pm - Eastern Time (Ottawa / Toronto / Montreal)


Complete the form below and we will respond within 2 business days.


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Email: [email protected]


Telephone: 1-613-232-3309

Toll-Free (in Canada): 1-800-767-5111


To update your address,  please use our Update Information form


Currently we can only update banking and credit card number information

by telephone at 1 (800) 767-5111 or 1 (613) 232-3309.

To update your credit card expiry date only, please use our Credit Card Expiry Date Update Form.